Frequently AskedQuestions

Our team will confirm the meeting point and pickup instructions before your journey. Keep the contact details available when you arrive.

We arrange transfers for Santo Domingo (SDQ), Punta Cana (PUJ), Santiago (STI), Puerto Plata (POP), Samaná–El Catey (AZS) and La Romana (LRM).

Yes. Include the arrival and return routes, dates and flight details in your request so we can coordinate both journeys.

Provide your flight details and notify us of changes. Our team will confirm any adjustments to the pickup arrangements.

Tell us the number and size of your bags, including oversized luggage. We will confirm a suitable vehicle and any applicable conditions with your quote.

Ask for the type of child seat you need and provide the child’s age when requesting your quote. Availability and any cost must be confirmed before travel.

Indicate your hotel or preferred pickup location. The team will confirm the pickup arrangements and any applicable cost with your quote.

Check the tour page and request a quote. Your confirmed service details will specify transportation, activities, admissions and any other inclusions.

The duration depends on the experience, route and arrangements. Ask our team to confirm the itinerary and expected schedule.

Request the experience and transportation you need. We will confirm the service type and conditions for your group.

Inclusions vary by experience. Confirm meals, drinks and any dietary needs with the team before booking.

Ask for the recommendations for your chosen activity. Tell us about any mobility, equipment or other needs when requesting your quote.

Yes. Tell us the course, pickup location, date and preferred time to request a golf transfer quote.

Include the number of golf bags and other luggage in your request. We will confirm the space required and suitable vehicle.

Send the group size, equipment and itinerary. The team will confirm the transport options and quote.

Include the return destination and expected pickup time in your request. We will coordinate both journeys with you.

Transportation does not by itself confirm a tee time or green fees. Any additional services must be expressly agreed in your quote.

Our fleet page shows the SUV, minivan and minibus options currently presented by Ramírez. Confirm the suitable vehicle for your service with the team.

The appropriate vehicle depends on passengers, luggage and route. Send these details so we can confirm capacity and availability for your booking.

Confirm the vehicle and its equipment with the team when requesting your service.

Yes. Tell us your preference. The vehicle and availability will be confirmed in your quote.

Request a group quote with the number of travelers and bags. We will confirm the available transportation arrangement.

Use the transfer or tour pages, or contact us with your route, date, number of travelers and luggage. Services without a published rate are quoted by the team.

Our team will confirm the available payment method and instructions with your quote. Do not assume that every payment option is available for every service.

An enquiry is a request. The team must confirm availability, price and booking conditions before the service is arranged.

Request cancellation by email or official WhatsApp at least 24 hours before the confirmed pickup or service start, using local Dominican Republic time. With 24 hours or more of notice, the amount paid for the cancelled, unperformed service is fully refunded. Requests with less than 24 hours are reviewed case by case. Changes depend on availability; see the cancellation policy. Cancellation & refund policy →

Confirm the full price, route, stops, luggage and any special requests with the team before booking. Any agreed additional charges should be included in your service details.

We are based in Santo Domingo, Dominican Republic, and arrange transportation to the airports and tourist destinations presented on our website.

Call +1 (809) 812-9846, write on WhatsApp at +1 (809) 812-9846 or email info@trasladosturisticoramirez.com.

You can browse the website in English, Spanish and French. Confirm the language assistance you need with our team when arranging your trip.

Send the destinations, dates, pickup points, group size and any special needs. Our team will review the itinerary and provide a quote.

The footer links to the terms and conditions, cancellation policy, privacy policy and cookie policy. Review the conditions that apply to your confirmed service.