Privacy Policy for Traslados Turísticos Ramírez

Last Updated: September 30, 2025

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1. Introduction

Welcome to Traslados Turísticos Ramírez. Your privacy is critically important to us. This Privacy Policy outlines how Traslados Turísticos Ramírez ("we", "us", "our") collects, uses, protects, and shares your personal information when you visit our website https://trasladosturisticoramirez.com (the "Site") and use our transportation and tour services.

By using our Site and services, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services for you:

a) Information You Provide Directly:

• Booking and Contact Information: When you request a quote, book a transfer, or book a tour, we collect your first name, last name, email address, phone number, and travel details (such as dates, number of passengers, airports, hotels, and pickup/drop-off locations).
• Communications: If you contact us directly through our contact form, email, or WhatsApp, we may receive additional information about you, such as the content of your messages and any other data you choose to provide.

b) Information We Collect Automatically:

• Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site. Cookies help us understand how you interact with our site, remember your preferences, and customize content.
• Usage and Log Data: Like most websites, we collect information that your browser sends automatically. This may include your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data. We use this information to analyze trends, administer the site, and gather demographic information.

3. How We Use Your Information

We use the information we collect for several purposes, including:

• To Provide and Manage Our Services: To process your transfer and tour bookings, confirm your travel arrangements, and send you important updates.
• Communication: To respond to your inquiries, provide you with customer support, and send you information regarding your booking.
• To Improve Our Services: To understand how users engage with our Site and services, allowing us to enhance functionality, tour offerings, and the overall customer experience.
• Marketing (with your consent): We may occasionally send you emails about new tours, special offers, or other information we think you may find interesting. You will always have the option to unsubscribe from these communications.
• Security and Legal Compliance: To protect our website from fraud and abuse and to comply with applicable legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We only share your information in the following circumstances:

• Drivers and Tour Guides: We share the necessary details of your booking (name, number of passengers, pickup location) with our professional drivers and guides so they can perform the contracted service.
• Service Providers: We may use third-party services (such as payment processors or booking management systems) that require access to your information to perform tasks on our behalf. These providers are obligated to protect your information and may not use it for other purposes.
• Legal Requirements: We will disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We are committed to protecting the security of your personal information. We use reasonable technical and administrative security measures, such as SSL (Secure Socket Layer) encryption on our website, to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Data Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request that we correct any information you believe is inaccurate or incomplete.
• Erasure: Request that we delete your personal information, subject to certain legal exceptions.
• Objection: Object to our processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data-handling practices, please do not hesitate to contact us:

• Company: Traslados Turísticos Ramírez
• Email: info@trasladosturisticoramirez.com
• Phone: +1 (809) 812-9846
• WhatsApp: +1 (829) 970-6658
• Location: Santo Domingo, Dominican Republic